It’s been said that the best way to know what something is, is to know what it’s not. Creating this contrast turns out to be a very effective way for adults to learn, and this also holds true for leaders. I recently participated in an online forum of HR professionals...
In his seminal book Instant Replay, about the World Champion Green Bay Packers under legendary coach Vince Lombardi in the 1960s, Jerry Kramer describes Lombardi’s leadership. He was authoritarian, mercurial, and endlessly demanding. Despite a roster of Hall of Fame...
The U.S. economy added over 300,000 new jobs in February, taking us to a 17 year low in unemployment. American business is facing a critical talent shortage in what is now considered a full employment economy. As a result of this growing talent shortage, understanding...
Every employment comes with a paycheck; it’s the very definition of a job. But as long as employees are fairly compensated, survey after survey shows that money is not one of the top workplace concerns. Far more impactful in today’s workplace are a number of workplace...
The marketing guru Stan Phelps likes to say that it’s hard to see the label from inside the can. He’s talking about having perspective in a marketing sense, but the same holds true inside a company’s workplace. When things go wrong, it’s often senior leaders who are...
In his seminal 1989 study, The Iceberg of Ignorance, consultant Sidney Yoshida found that top management and middle management are aware of less than one-tenth of front-line problems, whereas supervisors are aware of three-quarters of them, and front-line employees...
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