The Director of First Impressions

The Director of First Impressions

By now, everyone understands that company culture trumps strategy every day of the week. Sophisticated plans and Gantt charts are no match for a high-performance culture where employees thrive when they get to work. The felt experience of an organization’s culture is...

Correcting a Disengaged Culture

Correcting a Disengaged Culture

Do your employees exhibit low levels of trust and reliability? Do they produce poor quality work, attempt to evade responsibility, or make excuses for bad outcomes? If so, the problem goes beyond your employees – it’s time to step back and pay attention to your...

The Three Components of Employee Engagement

The Three Components of Employee Engagement

Humans crave social connections in all aspects of their lives. As herd animals, these relationships reinforce our valued membership in a group. Across the lines of gender, race, ethnicity, and so on, all humans share this common need. High-performance workplace...