Absenteeism

Absenteeism

Absenteeism in the Workplace Has Tangible Costs Absenteeism bears high costs for companies due to lost productivity and disruption to teams and project deadlines. Employees fail to show up for a multitude of reasons, some more legitimate than others. One key reason is...

William Kahn: Father of Employee Engagement

William Kahn: Father of Employee Engagement

In 1990, when Jack Welch was leading General Electric to ever-greater heights by preaching the power of firing 10 percent of his employees each year, Dr. William A. Kahn advocated a different approach. Kahn—a professor of organizational behavior at Boston University’s...

You Must Measure Employee Engagement

You Must Measure Employee Engagement

It’s well accepted in business that what gets measured gets done. Organizational leaders can talk all day about employee engagement, but measuring the organization’s progress brings into stark relief whether those efforts are working—providing a road map to what...

The Three Components of Employee Engagement

The Three Components of Employee Engagement

Humans crave social connections in all aspects of their lives. As herd animals, these relationships reinforce our valued membership in a group. Across the lines of gender, race, ethnicity, and so on, all humans share this common need. High-performance workplace...

Social Baseline Theory and the Workplace

Social Baseline Theory and the Workplace

I recently moved into a new home that has a long, sloped driveway. It looked charming in the Zillow photos, but felt quite different when I had to drag the recycling bin up the hill every week. Now as I do this chore, I can almost feel my brain calculate the task and...

How Does a Leader Get People to Follow?

How Does a Leader Get People to Follow?

Hierarchy is the most natural and enduring form of leadership in human history. After all, it has survived for millennia. People typically prefer to outsource key decisions that impact the larger group or carry high risk to someone else. There is a very high metabolic...