Correcting a Disengaged Culture

Correcting a Disengaged Culture

Do your employees exhibit low levels of trust and reliability? Do they produce poor quality work, attempt to evade responsibility, or make excuses for bad outcomes? If so, the problem goes beyond your employees – it’s time to step back and pay attention to your...

Absenteeism

Absenteeism

Absenteeism in the Workplace Has Tangible Costs Absenteeism bears high costs for companies due to lost productivity and disruption to teams and project deadlines. Employees fail to show up for a multitude of reasons, some more legitimate than others. One key reason is...

William Kahn: Father of Employee Engagement

William Kahn: Father of Employee Engagement

In 1990, when Jack Welch was leading General Electric to ever-greater heights by preaching the power of firing 10 percent of his employees each year, Dr. William A. Kahn advocated a different approach. Kahn—a professor of organizational behavior at Boston University’s...

You Must Measure Employee Engagement

You Must Measure Employee Engagement

It’s well accepted in business that what gets measured gets done. Organizational leaders can talk all day about employee engagement, but measuring the organization’s progress brings into stark relief whether those efforts are working—providing a road map to what...

How Does a Leader Get People to Follow?

How Does a Leader Get People to Follow?

Hierarchy is the most natural and enduring form of leadership in human history. After all, it has survived for millennia. People typically prefer to outsource key decisions that impact the larger group or carry high risk to someone else. There is a very high metabolic...