Correcting a Disengaged Culture

Correcting a Disengaged Culture

Do your employees exhibit low levels of trust and reliability? Do they produce poor quality work, attempt to evade responsibility, or make excuses for bad outcomes? If so, the problem goes beyond your employees – it’s time to step back and pay attention to your...

The Three Components of Employee Engagement

The Three Components of Employee Engagement

Humans crave social connections in all aspects of their lives. As herd animals, these relationships reinforce our valued membership in a group. Across the lines of gender, race, ethnicity, and so on, all humans share this common need. High-performance workplace...

How to Give Feedback That Empowers Employees

How to Give Feedback That Empowers Employees

For many organizations, feedback is an annual event at which an employee is often shocked to hear that their manager’s assessment of their work doesn’t match their own. Recent research has found that roughly one in three annual performance reviews resulted in negative...

Changing Corporate Culture

Changing Corporate Culture

An upscale athletic club was struggling as they tried to move from a culture established under the previous owner to a more vibrant and accountable culture desired by the new owner. Decades of a low-accountability management style left a deep imprint on employees and...