The Three Components of Employee Engagement

The Three Components of Employee Engagement

Humans crave social connections in all aspects of their lives. As herd animals, these relationships reinforce our valued membership in a group. Across the lines of gender, race, ethnicity, and so on, all humans share this common need. High-performance workplace...

Social Baseline Theory and the Workplace

Social Baseline Theory and the Workplace

I recently moved into a new home that has a long, sloped driveway. It looked charming in the Zillow photos, but felt quite different when I had to drag the recycling bin up the hill every week. Now as I do this chore, I can almost feel my brain calculate the task and...

How Does a Leader Get People to Follow?

How Does a Leader Get People to Follow?

Hierarchy is the most natural and enduring form of leadership in human history. After all, it has survived for millennia. People typically prefer to outsource key decisions that impact the larger group or carry high risk to someone else. There is a very high metabolic...

We Are All Orphaned Children: The Importance of Connection

We Are All Orphaned Children: The Importance of Connection

Look around you. The trappings of modernity dominate your life—computer-phones, electric cars, drones, connection, and so on. But the operating system for your physical and emotional being dates to the earliest proto-humans. Our progenitors rose to the top of the food...

Five Steps to Building an Engaged Team at Work

Five Steps to Building an Engaged Team at Work

The brain is hardwired to seek connections, to be in a tribe. People don’t grow up in tribes anymore, but they do join one – their workplace. If businesses want engaged, enthusiastic, loyal employees, they must create the conditions that the brain was born seeking....

How to Give Feedback That Empowers Employees

How to Give Feedback That Empowers Employees

For many organizations, feedback is an annual event at which an employee is often shocked to hear that their manager’s assessment of their work doesn’t match their own. Recent research has found that roughly one in three annual performance reviews resulted in negative...

The ABC Method of Accountability in the Workplace

The ABC Method of Accountability in the Workplace

There is an ongoing conversation among business leaders regarding the need for open and positive workplaces. It’s a cornerstone of the effort to create a productive culture that promotes employee engagement. Yet at the same time, employees need to be held accountable...