Choice Helps Drive Workplace Retention

Choice Helps Drive Workplace Retention

The U.S. economy added over 300,000 new jobs in February, taking us to a 17 year low in unemployment. American business is facing a critical talent shortage in what is now considered a full employment economy. As a result of this growing talent shortage, understanding...

Four Factors That Motivate Your Employees Daily

Four Factors That Motivate Your Employees Daily

Every employment comes with a paycheck; it’s the very definition of a job. But as long as employees are fairly compensated, survey after survey shows that money is not one of the top workplace concerns. Far more impactful in today’s workplace are a number of workplace...

Subtle Signs of a Toxic Company Culture

Subtle Signs of a Toxic Company Culture

The marketing guru Stan Phelps likes to say that it’s hard to see the label from inside the can. He’s talking about having perspective in a marketing sense, but the same holds true inside a company’s workplace. When things go wrong, it’s often senior leaders who are...

Breaking Down the Corporate Hierarchy

Breaking Down the Corporate Hierarchy

In his seminal 1989 study, The Iceberg of Ignorance, consultant Sidney Yoshida found that top management and middle management are aware of less than one-tenth of front-line problems, whereas supervisors are aware of three-quarters of them, and front-line employees...

Culture Problem

Culture Problem

How to Know When Your Company’s Problems Lie in Corporate Culture There is a pervasive feeling among your managers that their frontline employees aren’t invested in the company’s goals and objectives. Your office empties at 5:00 p.m. and doesn’t fill again until 9:00...

Absenteeism

Absenteeism

Absenteeism in the Workplace Has Tangible Costs Absenteeism bears high costs for companies due to lost productivity and disruption to teams and project deadlines. Employees fail to show up for a multitude of reasons, some more legitimate than others. One key reason is...

William Kahn: Father of Employee Engagement

William Kahn: Father of Employee Engagement

In 1990, when Jack Welch was leading General Electric to ever-greater heights by preaching the power of firing 10 percent of his employees each year, Dr. William A. Kahn advocated a different approach. Kahn—a professor of organizational behavior at Boston University’s...

You Must Measure Employee Engagement

You Must Measure Employee Engagement

It’s well accepted in business that what gets measured gets done. Organizational leaders can talk all day about employee engagement, but measuring the organization’s progress brings into stark relief whether those efforts are working—providing a road map to what...

The Three Components of Employee Engagement

The Three Components of Employee Engagement

Humans crave social connections in all aspects of their lives. As herd animals, these relationships reinforce our valued membership in a group. Across the lines of gender, race, ethnicity, and so on, all humans share this common need. High-performance workplace...

Social Baseline Theory and the Workplace

Social Baseline Theory and the Workplace

I recently moved into a new home that has a long, sloped driveway. It looked charming in the Zillow photos, but felt quite different when I had to drag the recycling bin up the hill every week. Now as I do this chore, I can almost feel my brain calculate the task and...