The Director of First Impressions

The Director of First Impressions

By now, everyone understands that company culture trumps strategy every day of the week. Sophisticated plans and Gantt charts are no match for a high-performance culture where employees thrive when they get to work. The felt experience of an organization’s culture is...

Correcting a Disengaged Culture

Correcting a Disengaged Culture

Do your employees exhibit low levels of trust and reliability? Do they produce poor quality work, attempt to evade responsibility, or make excuses for bad outcomes? If so, the problem goes beyond your employees – it’s time to step back and pay attention to your...

Learning a Relational Leadership Mentality

Learning a Relational Leadership Mentality

In his seminal book Instant Replay, about the World Champion Green Bay Packers under legendary coach Vince Lombardi in the 1960s, Jerry Kramer describes Lombardi’s leadership. He was authoritarian, mercurial, and endlessly demanding. Despite a roster of Hall of Fame...

Choice Helps Drive Workplace Retention

Choice Helps Drive Workplace Retention

The U.S. economy added over 300,000 new jobs in February, taking us to a 17 year low in unemployment. American business is facing a critical talent shortage in what is now considered a full employment economy. As a result of this growing talent shortage, understanding...